Please read our B&B POLICIES before you book a stay with us.
The following is covered in this document:
CHECK IN
Regular Check in hours 3-6pm.
Guests should contact us to make special arrangements in advance if check-in times are inconvenient. Please phone us if you are unable to arrive at the time we have arranged or will be arriving earlier than expected.
Guests will be asked to present a government issued photo identification. Examples: Driver's license or Passport.
*We require our guests to settle payment of room balance at the time of check-in.
*Guests can also make arrangement for a pdf invoice if one is required.
CHECK OUT
Check out time is 11am, please make arrangement with us if you will be leaving earlier than 8:30am.
RESERVATION CONFIRMATION
By providing your credit card number, you have confirmed your
reservation with us and confirmed that you have read our Policies. An
appropriate deposit will be charged for holding the room. Beginning
at 12am on first day of reservation, guests are financially responsible
for entire reservation, regardless if guest terminates stay early for
any reason. INDEXG B&B reserves the right to cancel any reservation, at any time, with full refund of any money paid by Guests. All cancellation subject to $30 admin fee per room.
CHILDREN AND PETS
Sorry, No pets allowed.
INDEXG B&B is not a child-safe environment. We do not
encourage guests to bring children with them to INDEXG B&B. For
Guests bringing a child to INDEXG B&B, the child is to remain under
the Guests' full and complete control and supervision at all times. The
Guest accepts full and complete responsibility for their child's'
behaviour and will not hold INDEXG B&B liable in any way.
RESTRICTIONS
We do not encourage our guests to bring anyone other than
those who are on our registered list to our property for safety and
security reasons. We monitor our B&B through security cameras, all
damage and loss caused by unregistered guests will be held accountable
to the guest who let them in.
Please be considerate and keep your noise level down. No party please, our guest rooms are strictly for resting purpose only.
SIGNAGE
Guests are to observe all signage as posted. Do not enter
areas signed "Private," "Staff only ", "Do Not Enter"; "Emergency Exit
only".
Emergency Exit
Exiting from the emergency exit door under non emergency
circumstance is prohibited. Emergency exit area is monitored by camera.
If caught, guest(s) will be asked to leave immediately with no refund
and be responsible for any damage caused by force exiting.
Smoking
INDEXG B&B is a 100% smoke free environment. Please be
considerate and do no smoke in our guest room(s), even with the windows
opened. If you need to smoke, please do so outside the
building.
ACCOUNTABILITY
A. INDEXG B&B reserves the right to terminate the
balance of any guest's stay without refund for any behavior that is in
violation of these Terms, or that disrupts the operation of INDEXG
B&B. Guests who were asked to leave will be charged for entire
reservation. Other fees may be assessed related to missing or damaged
property, cleaning fees, loss of room use fees as appropriate and
determined by INDEXG B&B.
B. The security features in place at INDEXG B&B are
meant to deter casual interlopers and provide Guest privacy. Guest will
not hold INDEXG B&B liable for any damaged or missing Guest
property or valuables, or for Guests' safety.
C. It is the Guest's responsibility to inform the
host/hostesses of any special health issues or concerns they have that
would need to be made aware of to insure the health and safety of the
Guest's stay
Please feel free to contact us if you have any question
about our policies. We are looking forward to accommodating you.